Many thanks for the chimney restoration two weeks ago, I hope it was not too scary. You’ve done a great job and I would be more than happy to submit this testimonial:
Austin responded promptly to my enquiry regarding the removal of a damaged pot and replacement with the other pot on my two-pot chimney, capping the unused pot hole and re-pointing the fairly high chimney on the steeply sloping roof of my 1910 brick house. Not an easy job, as I had discovered, after installing ropes and a working platform, and deciding to trust the job to professionals.
Austin and Adam arrived while it was still dark on the agreed first good-weather day and made a brisk start. The damaged pot was removed, and they even managed to save the terracotta cowl I installed 25 years ago. The good pot was relocated and the top capped and mortared. The chimney itself was then cleaned and re-pointed, all using Austin’s special mix. The work was all done before early afternoon, leaving me time to admire the finished job.
It was a pleasure to meet Austin and Adam, and to be impressed by Austin’s friendly approach and knowledge of all things relating to pointing, bricks and brickwork. I would have no hesitation to recommend Austin and AKA Brickwork Restorations on quality, price and professionalism.
Thank you for your amazing work on our property.
You responded to our call quickly with a site visit and quotation, ollowing up by attending to the project inside two days.
We were impressed by your manner and professionalism and he clean state the premises were left in after the project.
As you know repair of the chimney’s was urgent as they were just about to fall through the roof. We had contacted other bricklayers prior to
ringing you and they simply went into a blind panic when confronted with the state of the chimneys.
It was great to talk to a cool professional who knew his business and who could attend to the problem almost immediately.
We also found your price to be very reasonable as well.
A very big THANKYOU for your efforts and please pass on our remarks to your other personnel who were in attendance.